Enabling enterprise performance management has many moving parts that are often complex. For performance to be effective, leaders must harness the various dimensions of people, governing processes and organization dynamics deploying congruent performance tools:
THE CHALLENGES:
Reporting and Metrics
80% of data is unusable according to a recent Meta Group survey! Reporting and metrics are abundant in an era of rich of data mining and warehousing tools. The question remains, how to advance the capabilities of traditional BI tools to yield true and holistic measures that are reflective of enterprise performance!
Root Cause and Quality Management
Similarly, enterprises spend millions of dollars on understanding the underlying root causes in various settings ranging from key learning meetings, use of fishbones, analysis tools, TQM, to Six Sigma initiatives.
Curing performance ills is no easy feat. Most managers today are not equipped tools that enable them to act proactively!
Activity-based Costing (ABC)
ABC revolutionized how businesses view and review their cost and efficiencies. However, it too does not come without its fair share of shortcomings. ABC is only as effective as the final yield it produces to external and internal customers!